Nationstar Mortgage Phone Number: A Convenient Contact Mode

Nationstar Mortgage Phone Number: A Convenient Contact Mode

A traditional contact mode is appreciated in the mortgage business. This article will discuss the Nationstar Mortgage phone number and its convenient services.

There are many mortgage companies offering their services. However, consumers still opt for Nationstar’s mortgage services. In addition to providing various mortgage plan alternatives for mortgagors, the company also has solid customer service system. You can get help by contacting Nationstar Mortgage phone number and the other contact modes provided.

What are the Uses of Calling Nationstar Mortgage Phone Number?


Customer can get connected to the company’s representative in order to receive help. The aid provided is for each specific case. Here are some reasons which make mortgagor making a call.

1. Originating Mortgage Plan

If you are interested in taking a mortgage loan offered by this company, you can make a call to the Nationstar Mortgage phone number to discuss your situation. Every future customer will be served by one mortgage officer who is going to provide comprehensive guidelines about the possible home loan plans as well as the steps to do the mortgage application. In general, there are two kinds of mortgage services that this company offers to potential borrowers

  • Purchasing; such mortgage program is offered to people who are taking a home loan in order to purchase a property.
  • Refinancing; this mortgage program enables homeowner to exchange an old mortgage with the new one in order to get better deal.

If you are about to start making plan for purchasing a new property, you can contact the company’s representative at (844) 335-3393. Meanwhile, if you are going to refinance a home loan, you can get help from advisor by calling (855) 375-4001. The numbers are available on Monday to Thursday from 7 a.m. to 9 p.m. CT; on Friday from 7 a.m. to 7 p.m. CT; and on Saturday from 8 a.m. to 5 p.m. CT.

2. Issues in Conducting Mortgage Related Activities

Just like any system, a mortgage system is not without flaw. Sometimes, mortgagor will experience issue when conducting regular actions related to their home loan. The common issues that may happen are system’s problem in accepting your payment, late arrival of mortgage statement, and sudden spike in the bill. When this happens, you have to contact Nationstar Mortgage customer service line immediately.

The number that you have to contact when this issue happens is (888) 480-2432. It is available on Monday to Thursday at 7 a.m. to 8 p.m. CT; on Friday at 7 a.m. to 7 p.m. CT; and on Saturday at 7 a.m. to 5 p.m. CT.

3. Asking for Mortgage Assistance

Borrower can also contact Nationstar Mortgage phone number in order to receive mortgage assistance. In the course of your mortgage loan, you may experience a certain grievance that will affect your financial capability. The common issues that may happen are losing job, natural disaster, and sickness. The company provides several options to overcome borrower’s financial issue.

  • Deed in lieu; it is a condition where borrower delegates the ownership to the company.
  • Loan modification; it means the change of loan term without having to refinance.
  • Repayment; withholding payment during hardship but paying it off later by adding the equal amount in the next course of loan.
  • Short sale; selling the house immediately.
  • Refinancing; taking on a new loan with easier to handle terms.

The process can be initiated by contacting the company’s customer service officer. After that, borrower will have one-on-one with an advisor. The necessary documents can be sent electronically or by mail. It is advised to call Nationstar Mortgage contact number as soon as possible.

4. Making Monthly Payment

Another thing that borrower is able to do by phone is making monthly payment. It is done by contacting the company’s customer service number. There are two options of phone call payment modes. First, borrower can opt to have automated phone call. It can be accessed 24/7. If borrower wants to, they can also have human assisted phone call payment. However, this number is only available during the customer service work hour. There is a fee for making payment using this method. Here are the things you have to prepare before making phone call payment.

  • Loan account number.
  • The last four digits of social security number

5. Ownership Transfer

Someone can also contact Nationstar Mortgage phone number is order to conduct ownership transfer of their mortgage loan. The company provides three different programs for three complicated situations. There is a transfer of ownership for when the split must be done. It can be because of divorce, deceased borrower, or other conditions.

If you are interested in this action, you can contact the company at (888) 480-2432. This number will be available on Monday to Thursday at 7 a.m. to 8 p.m. CT; on Friday 7 a.m. to 6 p.m. CT; and on Saturday 8 a.m. to 2 p.m. CT.

6. Problems with the Online App

A possible problem that borrower may also possess is trouble to access the account through an online app. There will be cases where users are unable to sign into their accounts. When this happens, an option to report this issue is calling the Nationstar Mortgage phone number. The company will be able to take care of user’s issue if it is reported as soon as possible.

An Alternative to Nationstar Mortgage Phone Number


In the previous part, an alternative to calling company’s contact number has been discussed. It is by using Mr. Cooper app. This app helps borrower managing their mortgage account.

The app aids user’s account management process without having to make a constant call to the company when a problem arises. Through this app, user is able to send their report using online chat. This really eliminates the cost and time that are utilized to make one single call to Nationstar Mortgage phone number. The app is available for users of Android and iOS. It is also possible to access the online account through the company’s website.

It is understandable that somebody would prefer the good old phone call as opposed to using modern technology. Being assisted by experts from the company certainly makes one feel assured with the whole mortgage process. Don’t hesitate to call Nationstar Mortgage phone number if you require any help with the mortgage.

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