Shellpoint Mortgage Servicing and Various Available Payment Services

Shellpoint Mortgage Servicing and Various Available Payment Services

It is important to get the best service for payment of mortgage. In this case, there is Shellpoint Mortgage Servicing that provides all necessary accesses and services for borrowers.

Homeownership is what family needs. Many families try hard to have a home, and this already becomes dream of many people. In this case, there are mortgage services to help the family to get the homeownership. The services are offered by company and Shellpoint Mortgage servicing becomes one of them that works in this field.

Shellpoint Mortgage Servicing and Its Services for Customers


Services become what people need when they want to access the loans and payments. It also applies for the company who manage the payment process as well as the other terms regarding mortgages. That's why it is good to know the available supports for the access.

All people will agree that buying a house is not a simple thing to do. Well, homeownership becomes big challenge for most of them. Things can be hard to do since the price is high. Even, it is still quite difficult to afford the price of house in rural area. Therefore, there are mortgage services as solution. Lenders and various companies provide loan programs dedicated for those who want to buy home or property.

There are actually many kinds of companies and lenders. They offer various programs of loans or mortgage to help those who need the financial support. Some of loans are actually supported and insured by governments. For example, VA loans, FHA loans and some others are assisted by government or certain department, although there are specific rules or requirements to apply for the loans. The other programs are the conventional loans that are not directly supported by government.

Lenders provide the loans and sometimes they have partnership with certain companies to manage the payment and other process of mortgage. The companies are like the bridge between lenders and borrowers. Therefore, the borrowers can have easier access for payment, while the lenders do not need to manage each of details.

In this case, Shellpoint Mortgage servicing is one of companies that provide services for borrowers. They can easily access the payment for loans by using the access from company. In this case, the customer services become the key of company services. The customer care representatives are ready to help each borrower personally, so all processes and even problems can be solved easily.

In term of customer services, there are various accesses to find. First, there is live chat and it can be accessed easily by those who are registered or already have account in Shellpoint Mortgage servicing. The feature of live chat can be accessed from website. It is easy to do and the customer care representative will be ready to help the borrowers.

Then, there is also customer care line of Shellpoint Mortgage servicing. It can be better option compared to the live chat in the website. By accessing the phone call, the responses can be faster and usually each borrower does not need to wait for long time to get the assistances. For the call, the number is 1-800-365-7107. The call can be accessed and the faster responses will be during the working hours.

Then, correspondence can also be done. The shellpoint mortgage servicing provides access for correspondences and there is address for it. The mail can be sent to company in PO BOX 10826, Greenville, SC 29603-0826. This address is also for the correspondences and reports in case there are some errors in the process of payments. When the borrowers need to get specific information, it can also be requested by sending mail to the address.

Since the company is to connect the lenders and borrowers, it does not specifically provide loan programs. It only provides access for the payment. That's why the customer services become the key since there can be many questions during the process. There are some options provided by company that will be available when the borrowers need the assistance and information.

Some Options of Payment Offered By Shellpoint Mortgage Servicing


The company focuses on providing access for payment and other related managements. These come to help the borrowers as customers, so the payments can be processed well without any problems. In this case, it is good to know some options of payments.

The Shellpoint Mortgage servicing provides several accesses of payment. Actually, the website is made helpful and interactive. The front page already provides access to manage the account and payment directly. However, it is important to know the options of payment offered, so things can be clear for the borrowers.

1. Traditional payment

The company provides technology for the payment. However, there is also available the traditional payment of Shellpoint Mortgage servicing by using the bill statement. The statement can be sent by using mail, email, or both of them. Borrowers just easily set the method of bill statement, and it can be processed easily in the website.

2. Automated drafting

Then, there is also process of payment by using automated drafting. The payment will be drafted automatically by company from the borrower’s saving account. Borrower only needs to specify when the payment can be drafted and the saving account. Later, there will be report to show its accountability.

3. Payment from website and phone call

As what is mentioned above, the website provides access for payment. The feature is easy to find and there is customer care representative of Shellpoint Mortgage servicing to help in case there are some problems in the process. The payment is also able to do over the phone, and the company will provide service for those who need it.

In order to make all payment process conducted quickly and easily, the company already makes integration with most of systems in online banking. It will make sure all process can be performed well without any problems. Even if there are problems, it can be tracked down.

All of these features, payments, and other services are available for those who already have account. Each borrower will have different account, and they use the security number. Well, it is guaranteed to be safe and secure. With all of these features, Shellpoint Mortgage servicing wants to give the best experiences in payment for all borrowers.

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