How to Solve Error code 924: "Can't download app" on Android Smartphones

Downloading applications on Google Play is an essential activity for Android users. Sometimes, a message of error code 924: "can't download app" will appear. Here are the steps on how to fix it.

A pop up message Error code 924: "Can't download app" is an issue which can appear if Google PlayStore app is currently undergoing a problem. To fix this problem, there are three options: clear the Google Play’s cache, removing the updates on your Google Play or add another Google account to your Android device. The problem can stem from large sized and popular applications such as Facebook, Candy Crush, Skype, or Clash of Clans, which resulting in error whether you are installing or updating them.

For your information, there are several reasons why the issue Error code 924 arises. The most common reason is the corrupted data on your Google Play cache. Or, it might be your device’s security system in Android OS that's blocking the download process. It is also possible which some third party apps are messing up with Google Play system. These are just possible scenarios that could trigger the error message.

Error code 924: "Can't download app"

To just uninstall and reinstall those applications won’t help unfortunately. However, there are some solutions to get rid of the issue. Below are some of the options with the steps on how to do them and fix Error code 924.

Three Simple Ways Solve Error Code 924 on Your Devices


Solution 1: Try to wipe Google Play’s cache and data

Wiping the Google Play’s cache and data is a common solution to get rid of “Error code 924: "Can't download app" message. A lot of people have been succeeded in avoiding Error code 924 by using these simple steps below.
  • Open the Settings of your device. Choose Application menu, select All
    Image Source: android-fix.com
  • Scroll down on the list of applications installed on your phone to find Google Play. 
    Image Source: android-fix.com
  • Open the Google Play menu.
  • Select the Clear Data options. There will be some options appeared. Choose Clear Cache
    Image Source: android-fix.com
  • Click OK to confirm the cache deletion of the Google Play app.
Solution 2: Try to remove the apps’ updates on Google Play

This solution to get rid of Error code 924: "Can't download app" is similar to factory reset. But the data saved on your device’s memory will not be deleted. Use the following steps to make sure Error code 924 will not show again.
  • Open the Settings of your device. Choose Application menu, select All
    Image Source: android-fix.com
  • Scroll down on the list of applications installed on your phone to find Google Play
    Image Source: android-fix.com
  • Open the Google Play menu.
  • Tap on Uninstall Update menu to choose.
  • Click OK to confirm the updates removal on the Google Play app.
Solution 3: Try to Delete and Re-add the Google account used on your smartphone.

This is probably the most effective solution to resolve Error code 924. Steps are as written below.
  • Open the Settings of your device. Choose Accounts menu, select Google
    Image Source: android-fix.com
  • Tap on the primary account of Google that you used. 
    Image Source: android-fix.com
  • Tap on the three dot icons or press the menu key. 
    Image Source: android-fix.com
  • Choose Remove Account option. 
    Image Source: android-fix.com
  • Go back to the Settings of your device. Choose Accounts menu, tap on Add Account
    Image Source: android-fix.com
  • Choose Google
  • Select the Existing option.
  • Add your Google account back by typing the address in.
  • Open the Google Play app and download the applications as you normally would.
There are the three methods to use if you are currently experiencing error code 924: "can't download app". It is important to note that if one doesn’t work, try the other options as no one can be sure what caused the problem. Remember to try restarting you phone after you are performing the fixing solutions.

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