How to solve “There was a problem communicating with Google Servers”

You may ever get the message error like “There was a problem communicating with Google Servers”. Actually, there are some solutions to help you overcome this issue.

Android users might find the message “There was a problem communicating with Google Servers” when accessing certain apps. This error is not common, but it is relatively less complex issue. In order to fix this problem, you must know why this error happens.

There was a problem communicating with Google Servers

Date and Time Issue


Experts identify some factors related to problem communicating with Google Servers. Mostly, error occurs because the date and time setting is not properly matched. Your device uses setting not from where you stay. In that case, the changing setting seems to be right method.
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Fixing the problem communicating with Google Servers is not complex. You just go to setting and tap the date section. Make sure to pick the right date and time. Just disable the automatic update, and choose manual one. You can pick time zone and set the date to recent mode. After that, restart your device and try accessing app.

DNS Malfunction


The error of “there was a problem communicating with Google Servers” might be from DNS malfunction. When accessing network, DNS is necessary to be in correct mode. You must check DNS in the device setting and add correct configuration. Follow below step for further instructions.
Image Source: android-fix.com
  1. Open setting and go to network manager
  2. Find DNS form and add 8.8.8.8
  3. Save and close all apps
  4. Restart the device
Android devices rely heavily on internet. That’s why this error puts the server as issue. Google updates the service, apps, and features every time. When the server and device cannot communicate properly, the error message will appear.

Besides DNS, you must check Google certificate. Usually, the update will be done automatically. However, some apps or services need manual update for their certificates. You must check and update before accessing app.

Clearing cache and re-add account


The most conventional method when error “There was a problem communicating with Google Servers” appears is clearing the cache. You can do this option as the first method to almost every error. Clearing cache provides fresh and free storage to start from beginning. You must clear cache related to Google service such as Play Store.
Image Source: android-fix.com
  1. Open setting and App manager
  2. Tap the Google Play Store
  3. Tap clear cache and data
  4. Close app and restart the device
Another solution for fixing a problem communicating with Google Servers is re-add the account. You can remove existing account and re-add it again. Below instruction will show how to apply this method.
  1. Open setting and account manager
  2. Tap your account and remove it
  3. Restart and go to account manager
  4. Add the new one
  5. Synchronize and close all apps
After new account is ready, you can try accessing the app or Google Play Store. Check if the problem is fixed. The next section will be another solution.

After you have tried all methods, the problem communicating with Google Servers might not yet fixed. In this case, you must check the device comprehensively. Android is not platform with strong security. In fact, virus and malware can infect easily.

A problem communicating with Google Servers might come from virus that leads to malfunction. You can fix this problem by editing host file. In early day, this method was for experts and proficient users. Today, some apps will help fixing this error immediately.

Method 1: edit the hosts manually

  1. Install the Root explorer and text editor
  2. Tap this app and add permission to have root access
  3. Find "root/etc"
  4. Tap the R/W
  5. Open the hosts in text editor
  6. Delete content and save the file
  7. Reboot the device

Method 2: Use Lucky Patcher to Clear Hosts

  1. Install the Lucky Patcher
  2. Choose "Block Ad"
  3. At pulldown menu, tap "Clear Hosts file"
  4. Reboot the device to get the right IP address to server.
From above methods, you can choose from simple one, and the try again with complex procedure. Some of them will help your device to be free from “there was a problem communicating with Google Servers” error.

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